Shipping Policy
At Muna Paw, we aim to process and ship your order as quickly as possible.
Orders are typically processed within 2–4 business days. Once your order has been shipped, estimated delivery time is approximately 6–8 business days, depending on your location and the carrier.
Please note that delivery times are estimates and may be affected by factors outside our control, including carrier delays, customs processing, weather conditions, holidays, or high-demand periods.
Once your order has shipped, tracking information will be provided when available.
Customers are responsible for providing a complete and accurate shipping address at checkout. Muna Paw is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.
If your package appears to be lost, delayed, or damaged in transit, please contact us at munapawpet@yahoo.com and we will do our best to assist you.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, when applicable, are the responsibility of the customer unless otherwise stated at checkout.
For shipping questions, please contact:
Muna Paw
Umaitech LLC
Email: munapawpet@yahoo.com
Phone: +1 978-381-1512